Privacy Policy

Last Updated: 2026-05-13

1. Introduction

AIpsHOME (“we,” “our,” or “us”) provides AI-powered cross-border home DTC operations tools as a Shopify App. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect

2.1 Shopify Store Data (via OAuth)

• Store Information: Shop domain, store name, and plan status.
• Product Data: Product titles, descriptions, tags, vendors, product types, variants, and SKUs — accessed to enable copy generation, compliance scanning, and profit analysis features.
• Order Data: Limited order data for revenue share calculation (ADVANCED plan only). We do not store individual customer personally identifiable information (PII).

2.2 App Usage Data

• Copy generation history (product ID, language, content type, generated text).
• Compliance scan results and document generation records.
• Profit analysis calculations (cost inputs, margins, risk levels).
• Support ticket messages and communication.

3. How We Use Your Information

• To provide AI copywriting, compliance scanning, profit analysis, and ad optimization services.
• To manage your subscription and billing through Shopify's Billing API.
• To improve our AI models and service quality (anonymized and aggregated).
• To comply with legal obligations, including GDPR data subject requests.

4. Data Storage & Retention

We store data in a secure database with encryption at rest. Access tokens are stored with restricted access. We retain data only as long as necessary to provide our services. Upon app uninstallation, all store-specific data can be permanently deleted upon request via the GDPR Shop Redact webhook.

5. GDPR Compliance

We comply with the EU General Data Protection Regulation (GDPR). We implement Shopify's mandatory GDPR webhooks:

• Customers Data Request: We provide all stored data related to a requesting customer.
• Customers Redact: We remove all personal data associated with a requesting customer.
• Shop Redact: Upon shop deletion request, we permanently delete all shop data within 48 hours.

6. Third-Party Services

• AI API Provider: Copy generation requests are sent to an AI API provider (configurable). We do not send customer PII to the AI provider — only product metadata and copy prompts.
• Shopify: We operate within the Shopify platform and adhere to the Shopify Partner Program Agreement.
• Ad Platforms: When connected, we access TikTok/Facebook/Google Ads APIs with explicit user authorization. Ad platform access tokens are stored securely and can be revoked at any time.

7. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), HMAC-validated webhooks, and authenticated API access. Your Shopify access token is used solely for authorized API calls to provide our services.

8. Your Rights

You have the right to:

• Access the data we hold about your store.
• Request correction or deletion of your data.
• Uninstall the app at any time, which triggers data cleanup.
• Request complete data erasure via the GDPR Shop Redact process.

9. Contact Us

For privacy-related inquiries, please contact us at privacy@aipshome.com or through our support ticket system within the app.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.